Returns

Returns for Online Purchases

Returns are accepted within 30 days, less return shipping costs, from the date the order is shipped; as indicated on the Canada Post Shipping Slip.

Returns will only be processed if they include the original Canada Post Shipping Slip, product is in original state in which it was sent, meaning that it has all its tags, or pieces and packaging, if applicable is in original condition.

All returns are subject to verification of original sale.

No returns or exchanges will be given for:

  • Footwear
  • Final sale items
  • Discount sale items
  • Items that are less than $10.00
  • Brand new items with missing tags
  • Peak-a-boo boxes
  • BabyGaGaa Cuddle Buddy

If the above conditions are met refunds will be provided for the product(s) purchase price and will be refunded in the form of which you paid for the product. We cannot refund original shipping fees.

If you should discover an item(s) that is faulty in some way not detected by BabyGaGaa.ca. We will issue a full refund of the purchase price of the item(s), within 30 days of date shipped as indicated on the original Canada Post Shipping Slip. With no requirement to send the product back. However you must provide photo of damages, email associated with the purchase and a reason for refund, by email. This does not include our Peak-a-boo Boxes, Final sale or Discount sale items, and BabyGaGaa Cuddle Buddy. 

Returning by Mail

On the original packaging slip included in your order, please mark the quantity of your return, and state the reason of return.

Securely pack your merchandise that you are returning, with the original packaging slip in your return package.

Clearly mark the address on your return packaging:

BabyGaGaa.ca - Back Entrance 
358 Midland Av.
Midland Ont.
Canada, L4R 3K7
 

Return shipping is not pre-paid.

You are responsible for the cost of return shipments.

COD delivers are not accepted

Please allow two to three weeks for return shipments to arrive and your refund to be issued.

BabyGaGaa.ca is no way responsible for items that we do not receive.

 

Return for Pick-up Items

Returns are accepted within 48hrs. of the original date picked up at our location.

Returns will only be processed if orders are picked up within 7 days of notification being sent that the order is ready to be picked up, sent via email. It is 48 hrs. of the original date picked up at our location as dated on our packaging slip and products need to be accompanied by the original packaging slip.

All returns are subject to verification of original sale.

No returns or exchanges will be given for:

  •  Footwear
  •  Final sale items
  •  Discount sale items
  •  Brand new items with missing tags
  •  Peak-a-boo boxes
  •  BabyGaGaa Cuddle Buddy

If the above conditions are met refunds will be issued in the form, of which you original paid for the product.